Privacy Policy

This Privacy Policy explains how High Level Consulting, doing business as High Level Consults ("High Level Consults," "we," "us," or "our"), collects, uses, and protects your information when you visit our websites (including highlevelconsults.com and go.highlevelconsults.com), register for our webinars, or otherwise interact with our services (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy.

1. Who We Are

High Level Consulting (DBA High Level Consults) is a financial education and coaching company that helps entrepreneurs, business owners, and individuals build credit, access funding, and grow long-term wealth through trainings, webinars, courses, and coaching and consulting programs.

• Business name: High Level Consults
• Legal entity: High Level Consulting
• Contact: [email protected]
• Phone: +1 (469) 498-8466
• Mailing address: 5900 Balcones Dr #32676, Austin, TX 78731

2. Information We Collect

We collect information you provide directly to us, including:

• Contact and registration information: first name, last name, email address, and phone number when you register for a webinar, class, workshop, join an email list, or contact us.
• Communications: messages, questions, and other information you send us.
• Payment information: if you purchase a paid product or program, payment is processed by our third-party payment processor; we do not store full card numbers.

We also automatically collect certain technical information when you use our Services:

• Usage and device data: IP address, browser type, device type, pages viewed, and referring URLs.
• Cookies and similar technologies: used to operate the site, remember preferences, and measure marketing performance. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information to:

• Register you for webinars and deliver access links, confirmations, and reminders;
• Provide, maintain, and improve our Services;
• Send you administrative and transactional communications, and, where you separately consent, promotional communications by email or SMS;
• Respond to your inquiries and provide customer support;
• Process payments and fulfill purchases;
• Measure and improve our marketing and content;
• Detect, prevent, and address fraud, security, or technical issues; and
• Comply with legal obligations.

4. SMS / Text Messaging

If you separately opt in to receive text messages from High Level Consults, the following applies:

• Consent: We send SMS messages only to individuals who voluntarily and expressly opt in through our registration forms by providing their mobile number and selecting an applicable, clearly labeled, unchecked SMS consent checkbox. SMS consent is optional and is not a condition of purchase, registration, or access to our Services.
• Transactional and informational messages: If you select the transactional/informational SMS option, messages may include class registration confirmations, event reminders, class access information, and customer support communications.
• Promotional messages: If you separately select the promotional SMS option, messages may include information about upcoming educational classes, workshops, events, and related business education.
• Message frequency: Message frequency varies.
• Message and data rates: Message and data rates may apply.
• Opt-out: You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance or contact us at [email protected].
• Mobile information and consent: We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent are used only to provide the messaging program for which you expressly consented.
• Service providers: We may provide mobile numbers and messaging-related information to service providers that help us operate and deliver our SMS program, such as our messaging platform, but only as necessary to provide those services and not for their own marketing or promotional purposes.
• Carriers: Mobile carriers are not liable for delayed or undelivered messages.

5. How We Share Information

We do not sell your personal information. We share information only as follows:

• Service providers: vendors who perform services on our behalf (e.g., website hosting, CRM and email/SMS delivery, analytics, payment processing), under obligations to protect your data.
• Legal and safety: when required by law, subpoena, or to protect the rights, property, or safety of High Level Consults, our users, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

We do not sell, rent, transfer, or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and messaging consent may be provided to service providers that help us operate and deliver our SMS program, such as our messaging platform, but only as necessary to provide those services and not for their own marketing or promotional purposes.

6. Third-Party Services and Links

Our Services rely on and may link to third-party platforms (for example, our webinar, form, hosting, community, and payment providers). Their use of your information is governed by their own privacy policies, and we encourage you to review them.

7. Data Retention

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have rights to:

• Access, correct, or delete your personal information;
• Opt out of marketing emails (via the unsubscribe link) and text messages (reply STOP);
• Request that we stop selling or sharing your information (note: we do not sell personal information).

To exercise any of these rights, contact us at [email protected]. We will respond as required by applicable law.

10. Children's Privacy

Our Services are intended for adults and are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

Questions about this Privacy Policy or your information can be directed to:

High Level Consults (High Level Consulting)
Email: [email protected]
Phone: +1 (469) 498-8466
5900 Balcones Dr #32676, Austin, TX 78731